WHY SUPPORT

A little help. A clear next step.

Ask our AI help desk about setup, exchange connections and trading controls. It can walk you through the dashboard and help you understand what to check.

01

Try Paper first

Sign in to your dashboard and choose Paper to practice with a simulated $25,000 balance. No exchange key or deposit is needed.

02

Connect your exchange

Use the dashboard connection form for a supported exchange. Enable read and futures trading permissions, keep withdrawals disabled, and enter credentials only in that form.

03

Start live trading

In Live, wait for your exchange to be connected and verified. Check the account balance, save your settings, then press Start Live Trading and confirm.

For account-specific problems, billing questions or anything that needs a person, chat with Nad here. Your message goes to his Telegram, and his reply appears in your chat. Send the exchange name and a redacted error message. Keep keys and passwords private.

Open your dashboard →

WHY help desk

AI setup & product support

HERE TO HELP

Let’s get you set up.

Ask about connecting an exchange, your dashboard or trading controls.

Help guides & sources
Dashboard ↗Getting started ↗Pricing ↗Yellow API guide ↗WEEX API guide ↗

Don’t paste API keys, passwords or private account details.

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